Frequently Asked Questions
Everything you need to know about your electronics purchase.
What is the typical shipping timeframe for my order?
Standard shipping usually takes 3-5 business days. We also offer expedited 2-day shipping for urgent electronic needs, with tracking numbers provided via email as soon as the package leaves our warehouse.
Do all electronic products come with a warranty?
Yes, all products sold at Canvas Store come with a minimum 12-month manufacturer warranty. We also offer extended protection plans that cover accidental damage and technical support.
What is your return policy for opened electronics?
You can return items within 30 days of delivery. Please note that opened electronics must be in original condition with all accessories included; a small restocking fee may apply to items with broken factory seals.
How can I track my package after it has been shipped?
Once your order is processed, you will receive an email containing a unique tracking number and a link to our carrier's tracking portal to monitor your delivery in real-time.
Are your products compatible with international voltage standards?
Most of our modern electronics are dual-voltage (110V-240V). However, we recommend checking the 'Specifications' tab on the specific product page or contacting our support team to ensure compatibility with your region.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and financing options through Klarna and Affirm for high-value tech purchases.